RESUME & SUMMARY
I am a digital marketer proficient in social media marketing, content marketing, and SEO. I have 11 years of experience as an international learning specialist in East Asia which allowed me to develop my artistic, communicative skills and passionate views in political science and the power social media has on it. I also have a strong interest in art with a B.A. in advertising art and design.
Digital Marketing Specialist
Check out my portfolio and drop me a line!
ZENITH INTERNATIONAL PRIMARY SCHOOL
HONG KONG, SAR
ESL TEACHER AND ASSISTANT SUPERVISOR
Taught English to Cantonese students and maintained daily Facebook feed and Whatsapp for student progress and curriculum alerts.
Created and adapted lesson plans according to specific individual needs, including individual as well as playgroup works.
Feb 2013 –Feb 2020
ISPN HELPDESK SERVICES + ENGINEERING LENEXA, KS
INTERNET DESK SUPPORT TECHNICIAN
Jan 2018 - Feb 2019
Leveraged multiple teams for ticket escalation and knowledge transfer when necessary.
Performed Tier 1 support and troubleshooting for test and production environments both onsite as well as remote while demonstrating outstanding customer service for inbound internet and cable support center.
Provided technical instruction for home router connectivity, Command Prompts, Google Fiber, Microsoft Office, Windows Operating Systems, printer setup, hard line phone troubleshooting, business applications.
EDISON LEARNING, CHICAGO, IL
Sept 2008 – July 2012
Analyzed and logged daily student data and developed work-flow charts while supporting and communicating with Regional Operational Manager ensuring quality control for strict state and federal deadlines for continuous grant/aid sponsored by The No Child Left Behind program.
Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access for internal database and headquarter databases.
Nov 2020- Jan 2021
DIGITAL MARKETING IMMERSION COURSE AND CERTIFICATION
Attracting and maintaining customers via Email, content marketing, search platforms, social media, blogs, Wix, WordPress, SEO, and Google Analytics.
Oct 1998 – July 2003
COLUMBIA COLLEGE CHICAGO
B.A. ART AND DESIGN
ADVERTISING ART AND GRAPHIC DESIGN
Graphic Designer, Art Direction focused on Adobe Photoshop and Illustrator. Minored in Typography and Film.
Social Media Marketing - Developing strategies and content for social media platforms.
WordPress and Content Marketing - Writing compelling copy for a target audience and creating content that attracts prospective customers at each stage of the buyer’s journey.
Email Marketing Mail Chimp - Crafting open-worthy and compelling emails and promotional campaigns.
SEM/SEO Yoast and Google Analytics - Collecting data to measure, assess, and optimize a campaign's performance.
World Traveler: 46 countries around the world.
Avid ukulele player
Certified PADI certified scuba diver.
Gallery Management for 10+ art galleries throughout Chicago (please, ask me about this one in person!)
Nov 2020 - Jan 2021
SAVE THE WAVES
SANTA CRUZ, CA
Created and maintained Save the Waves.org business pages on Facebook, Instagram TikTok Twitter posts, videos, and CTA's for non-profit surf eco-preservation movement as well as developing merchandise designs for online website shop for the website to further fund causes.
Feb 2003 – Nov 2003
CREATIVE DIRECTION INTERN
TWOXFOUR ADVERTISING AGENCY CHICAGO, IL
Collaborated with the creative director and copywriting team designing logos, assisting in presentation preparation. Wrangler Jeans, Sprite, and The Wit Hotel, a boutique hotel chain.
LAKEVIEW EAST ART FESTIVAL
Created 1.5’ x 2’ foldable brochure map, artists’ content and showcases, ad placement, and available workshop information on Adobe Photoshop and Illustrator. 20,000 in rotation.
"Always remember that you are absolutely unique.
Just like everyone else."