Digital Marketing Specialist
WORK EXPERIENCE
ZENITH INTERNATIONAL PRIMARY SCHOOL
HONG KONG, SAR
ESL TEACHER AND ASSISTANT SUPERVISOR
Feb 2013 - Feb 2020
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Taught English to Cantonese students and maintained daily Facebook feed and Whatsapp for student progress and curriculum alerts.
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Created and adapted lesson plans according to specific individual needs, including individual as well as playgroup works.
ISPN HELPDESK SERVICES + ENGINEERING LENEXA, KS
INTERNET DESK SUPPORT TECHNICIAN
Jan 2018 - Feb 2019
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Leveraged multiple teams for ticket escalation and knowledge transfer when necessary.
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Performed Tier 1 support and troubleshooting for test and production environments both onsite as well as remote while demonstrating outstanding customer service for inbound internet and cable support centers.
EDISON LEARNING
CHICAGO, IL
DATA SPECIALIST
Sept 2008 - July 2012
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Analyzed and logged daily student data and developed work-flow charts while supporting and communicating with Regional Operational Manager ensuring quality control for strict state and federal deadlines for continuous grant/aid sponsored by The No Child Left Behind program.
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Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access for internal database and headquarter databases.
My Digital Media Resume
SAVE THE WAVES.ORG
SANTA CRUZ, CA
DIGITAL MARKETER
Nov 2020 - Feb 2021
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Newsletter blogs: Whales of Cortez Green Sea Turtles Rally
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Created and maintained Save the Waves.org business pages on Facebook, Instagram TikTok Twitter posts + videos, and CTA's for this hip, non-profit, surf eco-preservation collaborative.
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Designed merchandise designs for online merchandise store varying t-shirts to mugs.
TWOXFOUR ADVERTISING AGENCY
CHICAGO, IL
CREATIVE DIRECTION INTERN
Mar 2001 - Sept 2003
(portfolio available here)
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Collaborated with the creative director and copywriting team designing logos, and assisting in presentation preparation. Wrangler Jeans, Sprite, and The Wit Hotel, + more!
LAKEVIEW EAST ART FESTIVAL
CHICAGO, IL
BROCHURE DESIGNER
2008
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Created comprehensive 17" x 24" 5-paneled Lake View East Art Festival brochure showcasing fun events and local artists' creations per booth.
FREELANCE ASSIGNMENTS
EDUCATION
THINKFUL
DIGITAL MARKETING IMMERSION COURSE AND CERTIFICATION
Nov 2020 - Jan 2021
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Attracting and maintaining customers via Email, content marketing, search platforms, social media, blogs, Wix, WordPress, SEO, and Google Analytics.
COLUMBIA COLLEGE CHICAGO
B.A. ART AND DESIGN
ADVERTISING ART
Oct 1998 - July 2003
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Graphic Designer, Art Direction focused on Adobe Photoshop and Illustrator. Minored in Typography and Film.
COMPUTER APPLICATIONS
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Social Media Marketing - Developing strategies and content for social media platforms.
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WordPress and Content Marketing - Writing compelling copy for a target audience and creating content that attracts prospective customers at each stage of the buyer’s journey.
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Email Marketing Mail Chimp - Crafting open-worthy and compelling emails and promotional campaigns.
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SEM/SEO Yoast and Google Analytics - Collecting data to measure, assess, and optimize a campaign's performance.
SKILLS
INTERESTS
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World Traveler: 46 countries around the world.
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Avid ukulele player
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Certified PADI certified scuba diver.
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Gallery Management for 10+ art galleries throughout Chicago.
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Part-time Lion Tamer
